This privacy policy applies to the limashield.com website and the LIMA SHIELD online store. It describes what data we collect when you visit the site, request a demonstration or place an order, for what purposes, on what legal bases, for how long, and what your rights are.
The Lima Shield Connect mobile app has its own policy, available on the App privacy page.
Last updated: 8 October 2026.
The data controller is LIMA SHIELD SASU, 26 avenue Hergé, 77700 Chessy, France. For any question about your data, you can write to us at support@limashield.com.
We only collect the data needed for your visit, your request or your order.
Payment is processed by our secure payment provider. We neither receive nor store your card numbers.
If you agree to receive our news and offers, we use your email address for that purpose. You can unsubscribe at any time using the link included in every message.
We process your data to record and track your order, collect payment, prepare and ship the product, issue the invoice, and handle after-sales service and the warranty. This processing is necessary for the performance of the sales contract.
We use your contact details to arrange a demonstration, answer your questions and advise you. This processing is based on your request and the pre-contractual steps it calls for.
We keep certain data to meet our accounting and tax obligations, and to respond to requests from the authorities where the law requires it.
We use technical data to secure the site and the store, prevent payment fraud and fix malfunctions. This processing is based on our legitimate interest in protecting our customers and our services.
With your consent, we measure traffic to the site and send you our communications. You can withdraw your consent at any time, without affecting processing already carried out.
We do not sell your data.
Your data is accessible only to:
These providers act on our instructions, under contracts that govern the protection of your data.
Some of our providers may process data outside the European Union. These transfers are governed in accordance with the GDPR, by an adequacy decision of the European Commission, by the EU–US Data Privacy Framework where the provider is certified under it, or by the standard contractual clauses adopted by the European Commission.
On your first visit, a banner lets you accept or reject non-essential cookies. Your choice is saved and you can change it at any time.
The site is fully encrypted (HTTPS). Payment takes place on a secure page operated by our provider, compliant with payment card industry standards. Access to data is limited to the people who need it.
Under the GDPR, you have the following rights over your data:
You may also set instructions for what happens to your data after your death.
To exercise your rights or ask a question about this policy, you can contact us:
We respond within one month. You also have the right to lodge a complaint with the competent supervisory authority in your country of residence, for example the CNIL in France.
The store is intended for adults and businesses. We do not knowingly collect data relating to minors.
This policy may change, in particular in the event of a change of provider or of changes in regulations. The date of the last update appears at the top of the page.